Frequently Asked Questions

Q: Is Hershey's^® Ice Cream a franchise?
A: No. Hershey's^® Ice Cream is not franchise. There are
no franchise fees or royalties to pay! To learn more about this please visit Our Program section.

Q: Where can I find information about a
Hershey’s^® Ice Cream products?
A: To find information about Hershey’s^® Ice Cream
products please visit our Products section. Every
product is listed under it's specific category (bulk,
novelties, pre-packaged, etc.), just click on the link to
get a description of the product, a picture, the nutritional information, as well as the ingredients list.

Q: What will the Hershey Creamery Company owned distribution system do for me?
A: Our company owned distribution system will save you time and money! We are a "full service" ice cream supplier, to learn more about this please visit our Distribution System page.

Q: How do I place my Hershey's^® Ice Cream order?
A: We offer several easy options to help you place your order. Every Hershey's^® Ice Cream dealer has a store salesman and a route driver, you can give your order
directly to your salesman at any time or to your route
driver after your order has been delivered. You may also
call your local Hershey's^® Ice Cream branch to place your order directly.

Q: How will Hershey's^® Ice Cream help make
me money?
A: Only one ice cream company has the complete program to turn delicious ice cream products into cash! Selling Hershey's^® Ice Cream will make you more money by building your sales. Our brand name and premium quality ice cream will create repeat customers, increasing your store traffic. We also save your employees time by stocking your freezer, while saving you money by covering your freezer cost!

Hershey's^® Ice Cream also provides industry leading Point of Purchase materials and Experts who will teach you how to manage your business at a higher profit level!

Q: Is there a place where I can learn more about new products as well as access free resources and buy Hershey's^® Ice Cream merchandise?
A: Yes! If you are currently not a Hershey's^® Ice Cream dealer, we invite you to explore all the links in our consumer section of this website by clicking here.

Once you become a Hershey's^® Ice Cream Dealer you can get information about new products, free resources, purchase Hershey's^® Ice Cream merchandise, and more at our Hershey's^® Ice Cream Dealer Site.

If you have a question that is not answered here please visit our Contact Us page to ask us directly.